How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

Did a update on my ipad, reset my password now it comes on

Customer Question

did a update on my ipad, reset my password ***** it comes on but they want and 6 number number that I have no idea what they want
JA: When did you last reset your username and password?
Customer: a couple days ago
JA: Have you installed any updates recently?
Customer: yes
JA: What troubleshooting have you tried?
Customer: what ever I know to do which is not much
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no I just want to be able to use my ipad again
Submitted: 28 days ago.
Category: Mac
Expert:  Richard replied 28 days ago.

Hi there and welcome

Can you tell me if you ever set this passcode before?

Please let me know