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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8425
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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It wants a passcode and i bought it 2nd hand so i asked the

Customer Question

it wants a passcode and i bought it 2nd hand so i asked the seller what to do and she gave me this url.
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: ik don't know it is an iphonr 5.
JA: Have you installed any updates recently?
Customer: no i'm unable to get past the code page.
JA: What troubleshooting have you tried?
Customer: none i dont know what to do
JA: Anything else you want the Mac expert to know before I connect you?
Customer: just need pass password
Submitted: 4 months ago.
Category: Mac
Expert:  Bhavik Joshi replied 4 months ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Bhavik Joshi replied 4 months ago.

Do you have itunes and computer/laptop ?

Expert:  Bhavik Joshi replied 4 months ago.

Please follow the instruction shown in below document:-