I'm sorry about the issue. Please try the following fix:
; Note: The steps must be done correctly; you may have to try a couple of times.
- If needed, please watch video instructions at the website below:
http://www.youtube.com/watch?v=x6FSHAp6fvkPlease reply at the box below to continue. Thank you,
Please let me know if there is any error or message, or if you are stuck at any step.
- Besides the iPad, do you also have a Windows or Mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,