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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have Emetic Track Bank and had app on my IPhone. It

Customer Question

Hi I have Emetic Track Bank and had app on my IPhone. It appears to have crashed because when I select the app, it comes up on my screen and immediately goes back to the icon. I have tried rebooting my phone, as well as deleting and reinstalling. Still not working.
JA: How much experience do you have with this particular machine?
Customer: Quite a bit. The app worked for 18 months and just crashed in the last couple of days.
JA: Have you installed any updates recently?
Customer: Yes but log is not showing date
JA: Anything else you want the computer expert to know before I connect you?
Customer: I think that is it. However, I feel I have lost all my data. True?
Submitted: 1 month ago.
Category: Mac
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

I do not see an app called "Emetic Track Bank" in the app store. Can you please verify the exact name of the app?