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Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 15758
Experience:  Over 16 years of computer experience, CISCO certified
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Can't get my apple pass word. year ago, no, tried to go to

Customer Question

can't get my apple pass word.
JA: When did you last reset your username and password?
Customer: year ago
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: tried to go to questions and then online with no help
JA: Anything else you want the Mac expert to know before I connect you?
Customer: even tryed my apple watch, no help
Submitted: 1 month ago.
Category: Mac
Customer: replied 30 days ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Pete replied 30 days ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 30 days ago.

To recover your Apple password, go to iforgot.apple.com

If you need remote assistance with this, please let me know and I'll be happy to help.

Pete.