How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

Where do I find startup disk? I don't think I have one

Customer Question

Where do I find startup disk? I don't think I have one
Submitted: 29 days ago.
Category: Mac
Expert:  Russell H. replied 29 days ago.

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

What sort of startup disk do you need, please?

Or, on what device does the message asking for one appear, please?

Customer: replied 29 days ago.
I was following some advice to previous user question, which mentioned startup disk
Customer: replied 29 days ago.
Is the $39 over and above the $30 I already paid?
Expert:  Russell H. replied 29 days ago.

Most likely any further fee mentioned is indeed in addition... that message did not come from me, but from the system.

Expert:  Russell H. replied 29 days ago.

Startup disk - for what ? Windows computer?

Apple computer?

Something else?

Customer: replied 29 days ago.
mini Mac or Mac mini or whatever
Customer: replied 29 days ago.
Is Russell H there? What no chat box?
Customer: replied 29 days ago.
I mean why no chat box?
Expert:  Russell H. replied 29 days ago.

OK. I don't know enough about Macs to advise you, I'm sorry to say, as to what startup disk would be appropriate for a Mac Mini.

but I would guess, the one that says MAC OS X on it, in large letters; a CD or DVD disc, and possibly labeled with the image and the nickname (such as a tiger for the MAC OS X version called 'Tiger', etc.)

Customer: replied 29 days ago.
My Mac mini doesn't read CDs or DVDs or anything - it doesn't read
Customer: replied 29 days ago.
Is there a Mac person there please?
Expert:  Russell H. replied 29 days ago.

OK... I have Opted Out, in favor of a Mac or Mac Mini Expert, and will change the category to Mac, now that I have found out what this question involves.

Thanks for your patience meanwhile.

Expert:  Mike replied 28 days ago.

What happens when you try to boot your computer? What is the problem exactly?