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Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 15745
Experience:  Over 16 years of computer experience, CISCO certified
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My défice is fine but my eyesight has failed. I have nearly

Customer Question

My défice is fine but my eyesight has failed. I have nearly no sight in my right eye and I am unable to adjust the size of the print or fonts on my iPhone 5SE except in
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: Siera
JA: Have you installed any updates recently?
Customer: yes
JA: What troubleshooting have you tried?
Customer: I am trying to get to a Genius Bar in Manhattan but missed an appointment this morning in Wall Street and can not get through by phone or online to make another one closer to my home...I could go to any of the Manhattan stores...I think the Marathon may be my problem.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: I now have a service dog to keep me from stumbling into walls.. I had corneal cell replacement in September so now I can see (except small print) but my depth perception is way off....
Submitted: 28 days ago.
Category: Mac
Expert:  Pete replied 28 days ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 28 days ago.

Yes, tomorrow's marathon will cause some delays.

To make a new appointment, please see:

http://www.apple.com/retail/geniusbar/