I'm sorry about the issue. When did this issue first occur?
Was there any change or update recently to your iPad that may have caused this issue?
Does it show an email address or part of an email address, such as email@example.com or [email protected]
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Besides the iPad, do you also have a Windows or Mac computer? And/or what's the make / model of your computer, if you have one?
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Do you still need assistance with this?
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