Welcome, I am Cory. Thank you for asking your question today.
Did this just start today?
Not this is not the Apple Store, it is Justanswer; a 3rd party paid global support site.
Do you want to continue?
I do not deal with billing, as I am not sure the cause of the payment issue.
Please let me know what you would like to do.
I am sorry you do not want to continue.
I will process a refund.
Have a good day!