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tyroneboman
tyroneboman, Mac Genius
Category: Mac
Satisfied Customers: 9562
Experience:  Computer specialist.
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How do I get password for I phone, i have not set it up

Customer Question

how do I get password ***** I phone
JA: When did you last reset your username and password?
Customer: i have not set it up ever
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: i want to set up i tunes,pandora & app store
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Mac
Expert:  tyroneboman replied 6 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this. Do you have an Apple ID email address?

You can reply to me here by typing in the box below please.

Customer: replied 6 months ago.
All i want is to set up password ***** Pandora and i tunes
Customer: replied 6 months ago.
I don't want secure remote assistanc
Customer: replied 6 months ago.
can you do this now
Expert:  tyroneboman replied 6 months ago.

yes,

Expert:  tyroneboman replied 6 months ago.

I will send a link to reset the password ***** the email***@******.***. Check your inbox for the email from Apple. Then follow the link to reset the password. Then create a new password. It must be at least 8 characters and have one number and one capital letter. then use that password ***** iTunes on your iPhone.

Please reply and let me know if you need any other assistance,

Also, please take a moment to rate my service by choosing one of the stars at the top then click submit.

Thank you!

Customer: replied 6 months ago.
I do not want securely connect
Expert:  tyroneboman replied 6 months ago.

no problem. That is only an additional service option in case you need it.

please take a moment to rate my service by choosing one of the stars at the top then click submit.

Thank you!

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