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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8415
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I am working on an old Iphone. I am trying to do a manditory

Customer Question

Hi Mike I am Ron, and I am working on an old Iphone. I am trying to do a manditory upgrad and it ask for a passcode. What is that
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: OS9.3.5
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: I was just trying to download an app and it said that I had to update first. I havent tried anything
JA: Anything else you want the Mac expert to know before I connect you?
Customer: That is all
Submitted: 3 months ago.
Category: Mac
Expert:  Viet - Mac Tech replied 3 months ago.

Hi,

I'm sorry about the issue. Is it asking for the Apple ID password ***** the Passcode (Is it showing 4-digit or 6-digit only)?

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