I'm sorry about the issue. Is the issue on the iPad or on the PC computer?
Is it asking for the passcode or the Apple ID password?
Are you able to open the Settings app icon on the iPad?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Please reply at the box below. Thank you,
What's the make / model of your PC?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,