Hello! My name is*****I am a certified computer professional who will assist you.
Please tell me if the printer gives you a blank page only when printing from Excel, or you get a blank page when printing any other document? If you haven't already, please try to print one text (Word) document and one picture.
Let me know the results.
I need time to read your reply and provide an answer.
Also, I need to fully understand the problem before I could give you an answer.
If you don't want to continue using this chat mode, I can offer a secure remote assistance and help you with the problem. That will allow me to see the problem myself - the same way as you do, so I won't need to ask you more questions about the problem.
Would you like to proceed with a secure remote assistance?
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro
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