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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Contacts file, when I close it all the info is gone, I have

Customer Question

Contacts file , when I close it all the info is gone, I have to re-import it
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: os 10.9
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: none thats why I'm looking
JA: Anything else you want the Mac expert to know before I connect you?
Customer: what will this cost
JA: You just pay a $5 deposit now and the rest only when you get a reply from the Mac technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.
Customer: I'll keep looking
Submitted: 7 months ago.
Category: Mac
Expert:  Jason Jones replied 7 months ago.

Hello,
I am the person that will be helping you today.

Into which "Contacts file" are you entering the records?

I will be standing by, looking forward to your response.

Thank you,
Jason