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Kevin T
Kevin T, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 1230
Experience:  IT Manager at Wood Group PSN
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Call failed and text not going thru, i phone s5, no, took it

Customer Question

call failed and text not going thru
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: i phone s5
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: took it verizon and
JA: Anything else you want the Mac expert to know before I connect you?
Customer: verizion suggested the radio is probally damaged
Submitted: 6 months ago.
Category: Mac
Expert:  Kevin T replied 6 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 6 months ago.

I understand your calls from your cell phone are failing. Is this correct?

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