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tyroneboman
tyroneboman, Mac Genius
Category: Mac
Satisfied Customers: 9266
Experience:  Computer specialist.
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IPad will not start up. What is malfunction?

Customer Question

iPad will not start up. What is malfunction?
Submitted: 1 month ago.
Category: Mac
Expert:  tyroneboman replied 1 month ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Try these steps please.

This sounds like a glitch in the software and the iPhone needs to reboot, lets try and force a reboot > Hold the home button and the power button down for about 30 seconds or until the Apple logo appears on the screen, then release both buttons.

Let me know if this does not work and we can try another solution.

Please reply and let me know if you need any other assistance,

Also, please take a moment to rate my service by choosing one of the stars at the top then click submit.

Thank you!

Expert:  tyroneboman replied 1 month ago.

did that work for you?