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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My mail won't open, I think it is osx, not sure, I know it

Customer Question

My mail won't open
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: I think it is osx, not sure, I know it is a 64 inch screen? I was mucking around with ITunes last night and I may have mucked the settings up
JA: Have you installed any updates recently?
Customer: No
JA: What troubleshooting have you tried?
Customer: Ive gone into Finder etc and console to try and unlock it,
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No, Im not computer smirk with this as my son usually does this an he has moved away!!!
Submitted: 1 month ago.
Category: Mac
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you tell me please, what exactly happens when you try to open Mail on the Mac?

Please let me know.