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John T. F.
John T. F., Mac Druid
Category: Mac
Satisfied Customers: 2951
Experience:  20+ years in the computer/Mac industry
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When i open an image in iphoto it brings up an exclamation.

Customer Question

When i open an image in iphoto it brings up an exclamation mark. The images in some events are not there.
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: How can i check?
JA: Have you installed any updates recently?
Customer: Yes
JA: What troubleshooting have you tried?
Customer: None how do i do that?
JA: Anything else you want the Mac expert to know before I connect you?
Customer: I have not used mac for a few months. The images in some events are not there.
Submitted: 1 month ago.
Category: Mac
Expert:  John T. F. replied 1 month ago.

Hello! My name is***** will work diligently to provide accurate advice and information.

Expert:  John T. F. replied 1 month ago.

Can you tell me the exact version of OS X you are currently running, please?

Click the Apple logo in the menu bar at the top left of the screen

Select "About This Mac"

In the window that opens, look for the "Version" information. Please let me know what it says.

Thanks,

John

Customer: replied 1 month ago.
Version10.6.8
Expert:  John T. F. replied 1 month ago.

Thanks,

Do you know which version of iPhoto you are using?

open iPhoto

Click "iPhoto" in the menu bar at the top of the screen

Choose "About iPhoto"

What does it list for version?

John

Customer: replied 1 month ago.
iPhoto '09 version 8.1.2 (424)
Expert:  John T. F. replied 1 month ago.

Thanks again,

Quit iPhoto if it is still open.

Hold down the Command and Option keys on the keyboard.

Open iPhoto.

Keep the keys held down until you are prompted to rebuild the library.

A dialog will appear with rebuild options for you to select. I recommend checking all of them at this point since the reason for loss is unknown.

Click Rebuild to begin the rebuild process. This may take a few minutes to complete.

John