cannot get or change I cloud name or password ***** send photos up pops cannot send with server crane or sumo comcast net.. comcast rep worked close to 2 hours gave up and said call apple
JA: When did you last reset your username and password?
Customer: I do not know, or remember, if i ever did. problem started when went from I photo to I out
JA: Have you installed any updates recently?
Customer: I think that I did but do not remember. how do I change my user name and /or password ***** get I cloud to allow my sending photos
JA: What troubleshooting have you tried?
Customer: Had a comcast rep here working with my Mac for two hours, he gave up
JA: Anything else you want the Mac expert to know before I connect you?
Customer: Yeah I am not too computer savvy and 86 years old. would like to go back to two oatmeal boxes with waxed string!