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Ask Viet - Mac Tech Your Own Question

Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 35194
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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The screen is black and, It's a iPhone 6, No, No

Customer Question

The screen is black and white
JA: What kind of computer do you have?
Customer: It's a iPhone 6
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 month ago.

Hi,

I'm sorry about the issue. On your iPhone, please press and hold both the Power (On / Off) button (which is located at the top side of the phone), and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,