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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8285
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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When I try to open a download it takes me to the 'My way"

Customer Question

When I try to open a download it takes me to the 'My way" search page. I don't know what to do.
JA: What kind of computer do you have?
Customer: Mac Pro
JA: Have you installed any updates recently?
Customer: NO
JA: Anything else you want the computer expert to know before I connect you?
Customer: That's it
Submitted: 1 month ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 month ago.

Hi,

I'm sorry about the issue. What kind of download is it?

Or does this issue only occur when you open the Internet?

What's your internet browser application, such as Safari, Firefox, Chrome, etc.?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Mac Tech replied 1 month ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Customer: replied 1 month ago.
No thanks. Cancel my question. I don't have time now.
Expert:  Viet - Mac Tech replied 1 month ago.

I'm sorry. Can we continue later or tomorrow or any time you are available?

Please let me know; we guarantee our service. Thank you,