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Robert
Robert, consultant
Category: Mac
Satisfied Customers: 8750
Experience:  many years in the computer consulting industry
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MY EXTENSIONS LIST HAS "MAIL" BUT IT WILL NOT ALLOW ME TO

Customer Question

MY EXTENSIONS LIST HAS "MAIL" BUT IT WILL NOT ALLOW ME TO SELECT IT FOR SENDING PHOTOS TO E-MAIL
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: I RECENTLY DOWNLOADED SIERRA , I HAVE LAPTOP PRO
JA: Have you installed any updates recently?
Customer: NO
JA: What troubleshooting have you tried?
Customer: TYPED THE QUESTION IN THE HELP MENU
JA: Anything else you want the Mac expert to know before I connect you?
Customer: NO
Submitted: 1 month ago.
Category: Mac
Expert:  Robert replied 1 month ago.

Hi, I'm Robert and I'll be helping you with your computer question.

Expert:  Robert replied 1 month ago.

No that is not going to work.

A photo is not a mail file. A mail file is an actual email. A photo has to be attached to an email

And the extension list shows what program opens the file. Photo files are not opened by a mail program. Even the mail program itself would call another photo program to open a photo that came by email

Your photos should open with a photo program such as iphoto

From there you can send them as an email attachment

Or you can open the email program first and just drag the photo into a new email you create before sending it. OR hit the attachment icon in the email program and select the photo file you want to send