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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8698
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My screen is off center .has like an inch on right side, el

Customer Question

my screen is off center .has like an inch on right side
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: el capitan
JA: Have you installed any updates recently?
Customer: yes just now
JA: What troubleshooting have you tried?
Customer: rebooting...resetting pram
JA: Anything else you want the Mac expert to know before I connect you?
Customer: not that i can think of
Submitted: 1 month ago.
Category: Mac
Expert:  David replied 1 month ago.

Hi my name is ***** ***** to Just Answer. I am reviewing your question and will reply ASAP.

Customer: replied 1 month ago.
ok ty
Expert:  David replied 1 month ago.

Which type of Mac is it? iMac, portable, Mac mini?

Customer: replied 1 month ago.
mac book pro retina
Expert:  David replied 1 month ago.

I would like to see what happens in Recovery Mode. To start up from macOS Recovery, hold down Command (⌘)-R immediately after turning on or restarting your Mac. Release when you see the Apple logo.

https://support.apple.com/HT201314

Let me know how it goes.

Customer: replied 1 month ago.
no
Expert:  David replied 1 month ago.

Sorry?

Expert:  David replied 1 month ago.

If you're worried about getting back to me, you can reply on another computer or device.

Restarting from Recovery Mode exits and returns to normal boot up.

Expert:  David replied 1 month ago.

Are you there?

Expert:  Mike replied 1 month ago.

1. Shut down the computer.

2. Plug in the power adapter to a power source, connecting it to the Mac if its not already connected.

3. On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time, if it starts up you held the power button before the other keys, try again.

4. Release all the keys and the power button at the same time.

5. Press the power button to turn on the computer.

6. Press and hold the Command-Option-P-R keys before the gray screen appears.

7. Hold the keys down until the computer restarts again at least twice.

8. Release the keys.

Expert:  Mike replied 1 month ago.

Did you try that?

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