How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask michelleclive Your Own Question

michelleclive
michelleclive, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4684
Experience:  I am a computer professional with more that 7 years of experience with all major brands which includes apple as well.
26798893
Type Your Mac Question Here...
michelleclive is online now
A new question is answered every 9 seconds

Looking to obtain the call logs from facetime, ipad and I

Customer Question

looking to obtain the call logs from facetime
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: ipad and I will look it up
JA: Have you installed any updates recently?
Customer: hmmm not recently
JA: What troubleshooting have you tried?
Customer: IOS 9.3.5 current version, just need to get call logs with my wife to provide a proof
JA: Anything else you want the Mac expert to know before I connect you?
Customer: just call logs from FaceTime. nothing else thanks
Submitted: 1 month ago.
Category: Mac
Expert:  michelleclive replied 1 month ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Customer: replied 1 month ago.
I am on my Asus laptop and it's windows .. I need instructions to get the call logs from facetime.
Expert:  michelleclive replied 1 month ago.

To view your FaceTime call history in iOS

Launch the FaceTime app on your iPhone or iPad.
You will automatically be shown a call rundown.
Toggle between audio and video calls in the top menu.

Expert:  michelleclive replied 1 month ago.

I hope I’ve provided the information you were seeking. If you have any question feel free to ask. Please provide a rating for the service, effort and the time by clicking on the stars located in the upper right corner of the page. Thank you

Customer: replied 1 month ago.
ok hold
Customer: replied 1 month ago.
it shows only 15 mintues that's it
Customer: replied 1 month ago.
164 mb
Customer: replied 1 month ago.
hello?
Expert:  michelleclive replied 1 month ago.

let me know if you have any question.

Expert:  michelleclive replied 1 month ago.

Just to let you know. You no longer get a full history of timeline calls. IOS 8.3 sadly has removed this useful feature. Why Apple decided to remove this is beyond my understanding of a call log.