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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I don't know how it happened, but I don't get my safari home

Customer Question

I don't know how it happened, but I don't get my safari home page when i open safari. I have lost all my favorite sites for paying my bills. I have to jump through hoops to pay my bills.
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: help
JA: Have you installed any updates recently?
Customer: Yes
JA: What troubleshooting have you tried?
Customer: I have tried help topics. Not getting what I need. I had small picture icons on my home page when I opened safari. it takes me to google. I have to jump through hoops to get each of my favorite sites.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no, i guess not
Submitted: 8 months ago.
Category: Mac
Expert:  Josh replied 8 months ago.

Hi!

It is possible that your favorites bar was unchecked or hidden.

Open Safari

Click on View then Show Favorites Bar

Do you see your favorites now?

Expert:  Josh replied 7 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

Expert:  Josh replied 7 months ago.

I still have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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