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Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Suddenly I can not print out monthly bank statement which I

Customer Question

suddenly I can not print out monthly bank statement which I have been able to do now for several years. I don't know how to download new copy of free reader and need phone contact to speck to someone. Please help.
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: 10.7.5
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: Checked w/ bank, rebooted computer, restarted printer, talked to Apple and they won't help me to reinstall adobe reader. Tpld me to contact you
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Mac
Expert:  Josh replied 1 month ago.

Hi!

Would you prefer if I connected to your computer to view and fix the issue?