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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I phone disabled, i dont know the newest, yes forgot pass

Customer Question

i phone disabled
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: i dont know the newest
JA: Have you installed any updates recently?
Customer: yes forgot pass code
JA: What troubleshooting have you tried?
Customer: tryed to conected to itunes
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Mac
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you tell me please the exact message you now see on the iphone?