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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Having trouble logging on using Apple ID and password.

Customer Question

Having trouble logging on using Apple ID and password. Doesn't recognize answer to my pre set security questions. Recognizes my Apples ID, but won't let me enter a password. Also, appears to change my passwords at will without my knowledge. TRUSTING AS HELL.
Sends emails to a V.....@ comcast.net email I no longer have,
Damn LOSING FAITH IN APLLES....going on for 3 days now. Can download apps or make changes to programs.
Can you help?
Dn
Submitted: 1 month ago.
Category: Mac
Expert:  Kevin T replied 1 month ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 1 month ago.

Hi,

As you have tried the recovery we could create you a new apple ID. Would this be OK?