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Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 31125
Experience:  IT Engineer for over 15 years
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I want to wipe the HD of my old 2008 Intel chipped iMac

Customer Question

I want to wipe the HD of my old 2008 Intel chipped iMac running Snow Leopard O.S. before disposing it. I have read you load the original start up disc, but this only offers to load the operating system (Tiger). Can you advise the way forward please, thanks, Jeff
JA: How much experience do you have with this particular machine?
Customer: I have owned it from 2008 but not an expert in operating systems. For reference I now have a new iMac.
JA: Have you installed any updates recently?
Customer: Not on the old iMac as Snow Leopard was the last update it could accept due to 32 wide word rather than later 64 wide (or is it 64 and now 128??). however I have just downloaded Sierra on this iMac I'm using now.
JA: What troubleshooting have you tried?
Customer: Not a lot. In the past my son did it when required but not around now.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No thanks.
Submitted: 1 month ago.
Category: Mac
Expert:  Richard replied 1 month ago.

Hi there and welcome

you need to do the installation of Tiger then you upgrade it to Snow Leopard.

Your Son or whoever did it last time should still have this disk. If they lost it then you need to purchase it from my link below

http://www.apple.com/uk/shop/product/MC573Z/A/mac-os-x-106-snow-leopard

Then use this disk to do the upgrade.

Customer: replied 1 month ago.
The answer did not answer my question. I no longer wish to continue with the Just Answer website, thank you. I shall be requesting a refund.