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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have an iPad and I can't scroll on my news feed, About 5

Customer Question

I have an iPad and I can't scroll on my news feed
JA: How old is your iPad, and what model are you using?
Customer: About 5 months old. It was bought new, gift from my son. I can scroll on all other applications except Facebook, just happened
JA: Have you installed any updates recently?
Customer: Yes. iTunes for Netflix. It was deleted for some reason,so I had to reinstall. Now when I try to update apps it gives me a message that my Apple I.d is disabled, yet everything is working. I did have to change password ***** I reinstalled iTunes/Netflix
JA: Anything else you want the computer expert to know before I connect you?
Customer: How do I know what iPad I have
Submitted: 1 month ago.
Category: Mac
Expert:  Kevin T replied 1 month ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 1 month ago.

What news feed is this? Facebook?

Customer: replied 1 month ago.
Expert:  Kevin T replied 1 month ago.

Could you remove the Facebook app by holding your finger on it and clickign delete?

Customer: replied 1 month ago.