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Barun, Computer Support Specialist
Category: Mac
Satisfied Customers: 11080
Experience:  8+ years of professional experience in providing support for tech-related issues, including computers, email and software.
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My mini IPad screen is locked. The button on the bottom does

Customer Question

My mini IPad screen is locked. The button on the bottom does nothing. What do I do?
Submitted: 5 days ago.
Category: Mac
Expert:  Barun replied 5 days ago.

Hi, and thank you for your question. My name is ***** ***** I'll be assisting you today.

First off, please hold down both the Home button at the bottom and the Sleep/Wake button at the top-right edge of the iPad TOGETHER, for 5-10 seconds; the iPad will then reboot normally without any further issues.

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