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My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
Try and run a quick “repair” first.
If the Keychain First Aid tool does not find any errors, it will report “No problems found” before the last line, Repair completed.
If that fails, Proceed with the next step.
Close all open Apps (saving work when appropriate) and reboot your Mac. When it starts again, you’ll be able to access Keychain without any problems.
Let me know if this does not work and we can try another solution.
Please reply and let me know if you need any other assistance,
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Okay, click on the keychain access first, then make sure that keychain is in bold at the top left, then click on key chain, then first aid.
okay. go ahead with the reboot. The reboot will also reset the keychain.
I am sorry about the difficulty, the screenshot that you sent only shows a dropdown of the Safari web browser menu.
These are the instructions I first gave you to correct the isssue>