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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have been unsuccessful adding Magic icon to desktop.

Customer Question

I have been unsuccessful adding Magic Jack icon to desktop. Please help.
JA: What kind of computer do you have?
Customer: MACBOOK Air
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: I am moving Magic Jack from Samsung PC to MAC
Submitted: 7 days ago.
Category: Mac
Expert:  Mike replied 7 days ago.

Hi, welcome to! My name is Mike.

I am going over your question and I will be with you shortly.

Expert:  Mike replied 7 days ago.

I will need some information before we begin:

Please go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information:

The exact system Version (listed right under OS X ??)



Expert:  Mike replied 4 days ago.

Do you still need help?