Is there any way we can talk on a land line? It will take less time to tell you via phone-(###) ###-####
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: Starts with an S
JA: Have you installed any updates recently?
JA: What troubleshooting have you tried?
Customer: My husband SOMEHOW via the iCloud
has merged my EVERYTHING with his iPhone. His BF WORKS WITH THE CLOUD.... my husband waited for me to upload all the apps on my iPhone and before I could log into
JA: Anything else you want the Mac expert to know before I connect you?
Customer: the iCloud. He did and of course he Denys it,