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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
First, what were you using originally for your apple id/password ***** sign into? A computer? phone? Tablet?
In order to help you, I need to know what operating system you have on your device. Windows Vista, Windows 7, 8.1, 10, or do you have a Mac?
We can find your apple id first to get started depending on what device you are using.
Please reply to proceed.