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Ask Mike Your Own Question

Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Its not allowing me to save any documents I write up in

Customer Question

Its not allowing me to save any documents I write up in word
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: im not sure what that means...
JA: Have you installed any updates recently?
Customer: No
JA: What troubleshooting have you tried?
Customer: ???
JA: What confuses you?
Customer: troubleshooting..
JA: Anything else you want the Mac expert to know before I connect you?
Customer: I tried watching a movie online and then my computer messed up...dont know if that has something to do with it, like a virus, or if I really do need to open up space somehow
Submitted: 12 days ago.
Category: Mac
Expert:  Mike replied 12 days ago.

Hi, welcome to! My name is Mike.

I am going over your question and I will be with you shortly.

Expert:  Mike replied 12 days ago.

I will need some information before we begin:

Please go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information:

The exact system Version (listed right under OS X ??)



Expert:  Mike replied 10 days ago.

Do you still need help?