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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8624
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Upgraded too often. need validation code, mac 10.58, yes, i

Customer Question

upgraded too often. need validation code
JA: What kind of computer do you have?
Customer: mac 10.58
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: i bought a new mac and transferred authorization code from the one i am writing to you on. discovered quark 7 dosnt work on new macs so we bought the 2016 version and installed. no problem their. but tried to reinstall quark7 on our older mac and evidently goofed somewhere along the line.
Submitted: 14 days ago.
Category: Mac
Expert:  Mike replied 14 days ago.

Hi, welcome to! My name is Mike.

I am going over your question and I will be with you shortly.

Expert:  Mike replied 14 days ago.

Use App Cleaner to completley remove Quark 7 then try again:

Expert:  Mike replied 11 days ago.

Did you try that?