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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I cannot open my, Mac Book Pro, no, no

Customer Question

I cannot open my
JA: What kind of computer do you have?
Customer: Mac Book Pro
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 17 days ago.
Category: Mac
Expert:  Kevin T replied 17 days ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 17 days ago.

Are you getting any error prompts?

Customer: replied 17 days ago.
I asked to cancel the account now. Please respond.