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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8425
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I bought a Magic Mouse, and it seems it doesnot work with my

Customer Question

I bought a Magic Mouse, and it seems it doesnot work with my computer I mean, I turned the mouse on, but Mac is without any reaction, the mouse doesnot work.
JA: Just to clarify, what's the model of your Mac, and what operating system are you running?
Customer: i have two systems, i tried both, Win 7 and OS X Yosemite
JA: Have you installed any updates recently?
Customer: my Win 7 is up to date i never update for OSXYosemite, its 10.10
JA: What troubleshooting have you tried?
Customer: i did nothing, i just plug in the USB, and slide tge switch to ON
JA: Anything else you want the Mac expert to know before I connect you?
Customer: there is no light on, even i plug the usb cable and switched the ON.
Submitted: 5 months ago.
Category: Mac
Expert:  Mr.Med replied 5 months ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 5 months ago.

I'm sorry about the issue, can you try different USB ports please

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