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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I went to the Verizon store today because my phone showed

Customer Question

I went to the Verizon store today because my phone showed this morning that I needed to put in my code which I did not have now I think I have located it and I had a text that said if I wanted to reopen the case I put in the number 100039393388 and they are telling me it does not match my***@******.*** please help oh now for the last three hours I am getting a message that iPhone is disabled please help
Submitted: 20 days ago.
Category: Mac
Expert:  IT Miro replied 20 days ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 20 days ago.

To confirm, you need to unlock your iPhone by typing in the correct Apple ID and password?

Expert:  IT Miro replied 16 days ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

IT Miro

Expert:  IT Miro replied 13 days ago.


Let me know if you were able to receive my messages.