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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My question that I get a notice that I can't get onto the

Customer Question

My question that I get a notice that I can't get onto the web. My I pad and cell phone are also not on the web. please connect me.
JA: How old is your iPad, and what model are you using?
Customer: I PAd about 3 years old. It is an Apple
JA: Have you installed any updates recently?
Customer: Yes, when it tells me to do that.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No. Can you connect all three things?
Submitted: 8 months ago.
Category: Mac
Expert:  Mike replied 8 months ago.

Hi, welcome to! My name is Mike.

I am going over your question and I will be with you shortly.

Expert:  Mike replied 8 months ago.

I will need some information before we begin:

Please go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information:

The exact system Version (listed right under OS X ??)



Expert:  Mike replied 8 months ago.

Also how are you communicating with me if you can't get on the web?

Expert:  Mike replied 8 months ago.

Hello!! ??

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