How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Viet - Mac Tech Your Own Question

Viet - Mac Tech
Viet - Mac Tech, Mac Support Tech
Category: Mac
Satisfied Customers: 36105
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
Type Your Mac Question Here...
Viet - Mac Tech is online now
A new question is answered every 9 seconds

No, I need to reset my apple id password, years ago, no, no

Customer Question

no, I need to reset my apple id password
JA: When did you last reset your Apple ID or password?
Customer: years ago
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: Mac
Expert:  Viet - Mac Tech replied 4 months ago.


I'm sorry about the issue. Please click on the Apple website below:

, then there, enter the email address associated with your Apple ID, then click on Continue, and follow the steps there in order to reset your Apple ID account password.

Please reply at the box below to continue. Thank you,

Expert:  Viet - Mac Tech replied 4 months ago.

Please stay with me on this web page. Did you see / try my suggestion in my previous reply above?

What's the exact email address or part of the email address, such as [email protected]****.com currently showing on your device?

What's the model of your device?

Do you also have a windows xp, vista, or 7, or 8, 10, or mac computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,