How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

Even though my new iPad was backed up at the Apple store,

Customer Question

Even though my new iPad was backed up at the Apple store, only the mail stored in iCloud moved. How do I get Apple to sink mail to the mail app on the new i iPad
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: Running iOS 10
JA: Have you installed any updates recently?
Customer: Yes
JA: What troubleshooting have you tried?
Customer: I don't know how to troubleshoot
JA: Anything else you want the Mac expert to know before I connect you?
Customer: Also my photos are not syncing nor my contacts nor calendar
Submitted: 19 days ago.
Category: Mac
Expert:  Richard replied 19 days ago.

Hi there and welcome

With this email service are you trying to connect the iPad to?