Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this. Can you tell me please what model your ipod is, please?
Follow these steps if you've forgotten your passcode, or if a message says that your device is disabled.
Pick a way to erase your device:
Unless you made a backup before you forgot your passcode, there isn't a way to save your device's data. You'll need to erase your device, which deletes all of your data and settings. Choose a way to erase:
Erase your device with iTunes
If you've synced your device with iTunes, you can restore your device.
Erase Your Device With iCloud
If you set up Find My iPhone on your iOS device or Mac, you can use iCloud to erase and restore it.
If your device isn't connected to a Wi-Fi or cellular network, you can't erase it with Find My iPhone.
Erase your device with recovery mode
If you've never synced with iTunes or set up Find My iPhone in iCloud, you'll need to use recovery mode to restore your device. This will erase the device and its passcode.
Please give one or more of these methods a try and let me know how it works for you. If this solves the problem, would you mind taking a moment to rate my service? You can give your rating by selecting the stars located on the top right of the question page. I'd really appreciate it! Without a positive rating I am not credited for my answer. If this doesn't solve the problem be sure to let me know so we can continue troubleshooting.