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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I need heolp1 I BOUGHT A NEW IMAC 2 weeks ago and i am

Customer Question

I need heolp1 I BOUGHT A NEW IMAC 2 weeks ago and i am having a hard time with it. I cannot bring up my mail, I am having a hard time with this new keyboard
Submitted: 2 months ago.
Category: Mac
Expert:  Pete replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 2 months ago.

Carol, what happens when you try to bring up your mail?

Are you using the Mail app?

Do you get an error message?

Who is your email provider?