Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
What guide are you following. Here is a general idea of what to do for your ipod and ipad, but
keep in mind all ipod/ipads are not always going to be the same due to 'types/versions'.
Can you follow the link below and try these steps.
Let me know if it is successful for you.
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