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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Desktop computer and I-pad I have tried to log in to order

Customer Question

Desktop computer and I-pad
I have tried to log in to order and I have had to reset my password. However I keep getting a note that states Internal error. What can I do???
Submitted: 22 days ago.
Category: Mac
Expert:  David replied 22 days ago.

Hi my name is ***** ***** to Just Answer. I am reviewing your question and will reply ASAP.

Expert:  David replied 22 days ago.

Are you trying to reset your Apple ID?

Are you using the iPad or computer to try this? If it's the computer is it Mac or PC? And which web browser?

Thanks in advance,