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Ashik, Mac Technician
Category: Mac
Satisfied Customers: 9784
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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I was using google chrome and stupidly installed online

Customer Question

I was using google chrome and stupidly installed online mapfinder on my MacBook Air. I di not know how to remove this? Can you help please? John
JA: Just to clarify, how old is your MacBook Air and what operating system are you running?
Customer: It is about 4 to 5 years old. Operating system is OS X El Capitan
JA: Have you installed any updates recently?
Customer: Not that I recall
JA: What troubleshooting have you tried?
Customer: None
JA: Anything else you want the Mac expert to know before I connect you?
Customer: I don't think so
Submitted: 29 days ago.
Category: Mac
Expert:  Ashik replied 29 days ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Expert:  Ashik replied 29 days ago.

That mapfinder is like a malware. In Chrome, click on Chrome menu and select Preferences.

From the resulting window, click Extensions in left column. Cick the Delete button next to the onlinemapfinder and it will be deleted. Then click on Settings in left column, under On Startup, select Open a Specific page or set of pages, click Set Pages and set or or any page you want.

Once you did that, download this Malware removal tool -->

Open the downloaded file and then do a scan with it. It will find and remove all malware including that map finder.

Please let me know if that didn't work, so I will continue to help you

Expert:  Ashik replied 29 days ago.

Hi there, I'm just checking. How is it going ?