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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8425
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Safari stopped opening on my MAC a few days ago. When I go

Customer Question

Safari stopped opening on my MAC a few days ago. When I go into applications, it says Safari is no longer open. OS X Yosemite -
JA: How much experience do you have with this particular machine?
Customer: so - so
JA: Have you installed any updates recently?
Customer: no... the only thing I have done is download pictures from my i-phone using a cord to put them in my Iphotos
JA: What troubleshooting have you tried?
Customer: none
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 6 months ago.
Category: Mac
Expert:  technicalcat replied 6 months ago.

Hello, and thank you for using this service.

Sorry to hear you are having trouble. I will help you now.

Please tell me more details. Do you see the Safari icon in your programs ?

Customer: replied 6 months ago.
but when I click on it nothing happens - when I go into Finder and apps to Safari it says Safari is no longer open
Expert:  technicalcat replied 6 months ago.

The easiest way for me to fix this for you would be to connect remotely to your computer. Would you like remote service?

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