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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I can't find the majority of photos on my mac, not a lot,

Customer Question

Hi Pearl I can't find the majority of photos on my mac
JA: How much experience do you have with this particular machine?
Customer: not a lot
JA: Have you installed any updates recently?
Customer: yes the mac has just been cleaned and security put in place
JA: What troubleshooting have you tried?
Customer: not sure how
JA: Anything else you want the Mac expert to know before I connect you?
Customer: yes i have used my modem with movies on it and was working last night now they won't open
Submitted: 2 months ago.
Category: Mac
Expert:  Thomas Ruiz replied 2 months ago.

Hello. My name is ***** ***** I would like to try and assist with this issue. Could you provide some additional details?
Are you trying to view existing photos on your machine? or are you connecting an external device and unable to view them?

Expert:  Thomas Ruiz replied 2 months ago.

Was this issue resolved for you? or do you still require assistance?